Frequently Asked Questions
Everything you need to know about your NBS Distribution beauty experience.
Are all beauty products on NBS Distribution authentic?
Absolutely. We pride ourselves on sourcing directly from authorized manufacturers and verified distributors to ensure 100% product authenticity and quality for every item in our catalog.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout for those who need their beauty essentials sooner.
What is your return policy for cosmetics and skincare?
Due to hygiene and safety standards, we accept returns on unopened and unused products within 30 days of purchase. If an item arrives damaged, please contact our support team immediately for a replacement.
Do you offer wholesale pricing for salons or retailers?
Yes, NBS Distribution offers competitive bulk pricing for industry professionals. Please reach out via our 'Wholesale Inquiry' form with your business license details to set up a professional account.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
Can I track my order after it has been shipped?
Yes. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your package's progress in real-time.